However, I paid this extra expense without complaint, assuming that the inconvenience of the switch and the extra expense would see some benefit to having a digital service over the land line. I would not have had to pay an extra amount to continue to use a land line without a temporary change in my phone # and I would not have been out of commission to receive calls during this time either. Was disappointed that I had to go through the inconvenience of changing #’s temporarily to port my # and was not pleased to be charged for equipment in order to use ACN's service. Had been assured it would cost no more than the current service with the land line per month, it was ten dollars more per month.with the start up costs and the early end fees it was a lot more than ten bucks a month more. The early termination charge was over $80.00.so that is one hundred and forty more for a really crappy service and equipment that is now more e-waste. When I went to ask where to return said equipment, it is now an extra charge for starting and there is an extra charge to terminate service. Asked why the extra charge and was told it was for equipment.
TERRIBLE TELEPHONE COMPANY! Was charged $60.00 for the equipment that I was also not apprised of an extra expense when I connected with the service.
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